Housing FAQs
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INFORMS

  • How do I modify/cancel my reservation?
  • The hotel number shows TBD. When will I get my Hotel Confirmation Number?
  • Need More Help?
  • How can I transfer my reservation?
  • How do I search for room availability?
  • How to add a special request?
  • What does “last booking date” or “cut-off date” mean?
  • What are the booking rules?
  • How do I update my reservation? (After cut-off date)
  • Is there a shuttle service available between hotels and venues?
  • Who should I contact for assistance regarding event-related inquiries or concerns?
  • How can I initiate a request for a sub-block?
  • How can I extend my stay beyond the availability offered for group nights?
  • How do I note an early check-in/late check-out request?
  • Can you provide me with the credit card authorization form?
  • Can I pay for the full reservation in advance?
  • Will I be charged when booking my reservation?
  • How can I submit my tax exception form for my reservation?
  • What is the purpose or focus of the event?
  • Where can attendees find the registration URL?
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